SAMSUNG

For AMOLED, TRUE EDGE, or TRUE AMPS to work as intented, please follow the instructions below.



Android 10


••• STEP 1: APP POWER MANAGEMENT

1. Settings > Device Care

2. Click on "Battery"

3. Click on "App power management"

4. Click on "Apps that wont be put to sleep" > "Add apps" > select the newGen Mobile app you are using (AMOLED, True Edge, or True Amps), then click on "Add"

Here are some screenshots:














••• STEP 2: BATTERY OPTIMIZATION

1. Settings > Apps

2. Select the newGen Mobile app (AMOLED, True Edge, or True Amps)

3. Select battery > Optimize battery usage

4. Select the drop down menu beside "Apps not optimized" and choose "All"

5. Find the newGen Mobile app (AMOLED, True Edge, or True Amps) and toggle it off so it becomes not optimized


Here are some screenshots:

















Android 8, and 9

••• STEP 1: SLEEPING APPS

1. Go to Settings > Device Care

2. Tap Battery

3. Tap the 3-dot menu > Settings

4. Disable "Put unused apps to sleep", and "Auto disable unused apps"

5. Tap Sleeping apps

6. Tap the trashcan icon (Top Right) and remove the newGen Mobile app you are using (AMOLED, True Edge, or True Amps) if its there


Here are some screenshots:











WARNING: Make sure that Put unused apps to sleep and Auto-disable unused apps is disabled. Otherwise Samsung will put your apps back to sleep after a few days (3 by default) even if you have woken them up manually!


••• STEP 2: BATTERY OPTIMIZATION

1. Go to Settings > Tap the search icon

2. Search for "Special access" and then tap on it

3. Tap on "Optimize battery usage"

4. Tap on "Apps not optimized" and select "All"

5. Find the newGen Mobile app you are using (AMOLED, True Edge, or True Amps) and toggle it to "OFF"


Here are some screenshots: