ONEPLUS

For AMOLED, TRUE EDGE, or TRUE AMPS to work as intented, please follow the instructions below.



Make sure the "Advanced optimisation" options are disabled

1. Go to Settings > Battery > Battery optimisation

2. Click the 3 dots in the upper-right corner and select "Advanced optimisation"

3. Verify that the options "Advanced optimisation" and "Sleep standby optimisation" are both disabled


Set Battery optimisation OFF for the newGen Mobile app (AMOLED, TRUE EDGE, or TRUE AMPS)

1. Go to Settings > Battery > Battery optimisation

2. Select the app that should never be killed, so in this example: "the newGen Mobile app (AMOLED, TRUE EDGE, or TRUE AMPS)"

3. Select "Don't optimize" and click DONE


App Auto-Launch

App Auto-Launch (on some OnePlus phones) essentially prevents apps from working in the background. Please disable it for the newGen Mobile app (AMOLED, TRUE EDGE, or TRUE AMPS).




Enhanced / Advanced optimization

(OnePlus 6 and further) - System settings > Battery > Battery optimization > (three dots) > Advanced optimization. You’ll see two options there. Both are enabled by default:

1. Deep optimization - This is the main app killer. If you need any apps to run in background, disable it.

2. Sleep standby optimization - OnePlus tries to learn when you are usually asleep, and in those times it will then disable the phone’s network connections. This setting will prevent push notifications from being delivered.


(OnePlus below 6) - Turn off System settings > Battery > Battery optimization > (three dots) > Enhanced optimization.








Recent apps clearing behaviour

Normally when you swipe an app away, it won’t close. Android handles that well on its own. On OnePlus this may however work in a different way. Recent app clear behaviour manager might be set up in a way that swiping the app to close will kill it.